






The Cleansing Balm
Award Winning Luxury Balm that offers a deep cleanse.
This 3-in-1 luxury cleansing balm removes even the most durable waterproof makeup and negative traces left behind from pollution. Suitable for all skin types, the formula is deeply nourishing and replenishing to skin thanks to Meadowfoam Seed Oil and Rose Geranium Essential Oil.
"This cleansing balm feels lovely on the skin and is great at removing make up. It makes your skin feel super clean but in a healthy way, not like it has been stripped bare. I like the way it is presented, and it really looks like a luxe product." - Daisy E
Won Best Cleansing Balm at The Global Makeup Awards 2025

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- Description
- Professional Tips
- Ingredients
- Frequently Asked Questions
- Delivery & Returns
This 3-in-1 luxury cleansing balm removes even the most durable waterproof makeup and negative traces left behind from pollution. Suitable for all skin types, the formula is deeply nourishing and replenishing to skin thanks to Meadowfoam Seed Oil and Rose Geranium Essential Oil.
Cleanse
Starts as an oil to lift sebum, dirt and pollution while nourishing the skin. When water is added the balm becomes milky, encapsulating all dirt for full removal.
Remove Make-up
Removes stubborn longwear make-up and even waterproof mascara in this process.
Mask
Can be used as a 10 minute mask to nourish and hydrate the skin - great for skin of all ages.
The Magic Ingredients
Rose Geranium Essential Oil its delicious, natural scent relaxes, calms and relieves stress, while the oil itself helps to improve the skin’s ability to heal itself
Inca Inchi Oil hydrates and repairs the skin deep down - helping to maintain youthfulness and elasticity
Meadowfoam Seed Oil helps skin to form a barrier to lock in moisture and deliver nutrients deep into your epidermis
Sweet Almond Oil adds a rich source of skin-replenishing ingredients including triglycerides and several fatty acids
Grapeseed Oil ensures the cream is easily absorbed into your skin
Avocado Oil and Shea Butter.
Certified by Vegan Society, Dermatologically Tested, Clinically Proven, Recyclable, 97% Natural, Paraben Free, Gluten Free, GMO Free, PEGs Free, SLS Free, Petroleum Free
Cleanser + Make Up Remover -
1. Apply a generous amount onto dry skin.
2. Gently massage the balm onto the face in a circular motion with fingertips, where it will turn into a warm cleansing oil to dissolve your makeup and daily pollution.
3. Add warm water to emulsify and magically turn to milk then rinse off thoroughly or use a hot cloth/flannel and add an instant gentle exfoliating experience.
Mask + Double Cleanse -
1. Reapply and leave on as a hydrating mask treatment for up to 20 minutes.
2. Massage in for a minute and rinse away with water or remove with hot cloth or flannel.
Vitis Vinifera (Grape) Seed Oil, Caprylic/Capric Triglyceride, Prunus Amygdalus Dulcis (Sweet Almond) Oil, Cetearyl Alcohol, PEG-6 Caprylic/Capric Glycerides, Candelilla Cera, Ricinus Communis (Castor) Seed Oil, Sorbitan Stearate, Cera Microcristallina (Microcrystalline Wax), Laureth-4, Stearic Acid, Persea Gratissima (Avocado) Oil, Butyrospermum Parkii (Shea) Butter, Benzyl Alcohol, Limnanthes Alba (Meadowfoam) Seed Oil, Phenoxyethanol, Plukenetia Volubilis Seed Oil, Citronellol, Pelargonium Graveolens Flower Oil, Geraniol, Tocopherol, Linalool, Citral, Citric Acid.
Q1 - How do I use The Cleansing Balm as a cleanser and makeup remover?
Apply a generous amount to dry skin, massage gently to dissolve makeup, add water to emulsify, then rinse thoroughly.
Q2 - How do I use The Cleansing Balm as a mask?
Apply a generous layer to clean skin, leave for up to 20 minutes, then massage in before rinsing off.
Q3 - What ingredients make The Cleansing Balm so effective?
Key ingredients include Meadowfoam Seed Oil, Rose Geranium Essential Oil, Inca Inchi Oil, Sweet Almond Oil, Grapeseed Oil, Avocado Oil, and Shea Butter, which work together to cleanse, nourish, & hydrate the skin.
Q4 - Is The Cleansing Balm suitable for sensitive skin?
Yes, The Cleansing Balm is suitable for all skin types, including sensitive skin. Its gentle formula helps to soothe and calm the skin.
Mainland UK Delivery
| Method | Delivery Time | Cost |
| 2-3 Day Delivery | 2-3 Working Days | £3.99 |
| Free 2-3 Day Delivery | 2-3 Working Days | FREE (on orders over £25) |
| Next Day Delivery | Next Working Day | £4.99 |
| Free Next Day Delivery | Next Working Day | FREE (on orders over £50) |
For all territories please select your location or refer to our Delivery Information page.
Order Processing
All orders are processed and packed Monday through Friday, excluding Bank Holidays.
Orders placed before 3 pm GMT are processed the same day. Orders placed after 3 pm will be dispatched the next working day.
All orders include tracking and a 1-hour delivery time slot.
Returns
You can return products within 14 days of receiving your order. For more details, view our Returns Policy.

Choose options







- Description
- Professional Tips
- Ingredients
- Frequently Asked Questions
- Delivery & Returns
This 3-in-1 luxury cleansing balm removes even the most durable waterproof makeup and negative traces left behind from pollution. Suitable for all skin types, the formula is deeply nourishing and replenishing to skin thanks to Meadowfoam Seed Oil and Rose Geranium Essential Oil.
Cleanse
Starts as an oil to lift sebum, dirt and pollution while nourishing the skin. When water is added the balm becomes milky, encapsulating all dirt for full removal.
Remove Make-up
Removes stubborn longwear make-up and even waterproof mascara in this process.
Mask
Can be used as a 10 minute mask to nourish and hydrate the skin - great for skin of all ages.
The Magic Ingredients
Rose Geranium Essential Oil its delicious, natural scent relaxes, calms and relieves stress, while the oil itself helps to improve the skin’s ability to heal itself
Inca Inchi Oil hydrates and repairs the skin deep down - helping to maintain youthfulness and elasticity
Meadowfoam Seed Oil helps skin to form a barrier to lock in moisture and deliver nutrients deep into your epidermis
Sweet Almond Oil adds a rich source of skin-replenishing ingredients including triglycerides and several fatty acids
Grapeseed Oil ensures the cream is easily absorbed into your skin
Avocado Oil and Shea Butter.
Certified by Vegan Society, Dermatologically Tested, Clinically Proven, Recyclable, 97% Natural, Paraben Free, Gluten Free, GMO Free, PEGs Free, SLS Free, Petroleum Free
Cleanser + Make Up Remover -
1. Apply a generous amount onto dry skin.
2. Gently massage the balm onto the face in a circular motion with fingertips, where it will turn into a warm cleansing oil to dissolve your makeup and daily pollution.
3. Add warm water to emulsify and magically turn to milk then rinse off thoroughly or use a hot cloth/flannel and add an instant gentle exfoliating experience.
Mask + Double Cleanse -
1. Reapply and leave on as a hydrating mask treatment for up to 20 minutes.
2. Massage in for a minute and rinse away with water or remove with hot cloth or flannel.
Vitis Vinifera (Grape) Seed Oil, Caprylic/Capric Triglyceride, Prunus Amygdalus Dulcis (Sweet Almond) Oil, Cetearyl Alcohol, PEG-6 Caprylic/Capric Glycerides, Candelilla Cera, Ricinus Communis (Castor) Seed Oil, Sorbitan Stearate, Cera Microcristallina (Microcrystalline Wax), Laureth-4, Stearic Acid, Persea Gratissima (Avocado) Oil, Butyrospermum Parkii (Shea) Butter, Benzyl Alcohol, Limnanthes Alba (Meadowfoam) Seed Oil, Phenoxyethanol, Plukenetia Volubilis Seed Oil, Citronellol, Pelargonium Graveolens Flower Oil, Geraniol, Tocopherol, Linalool, Citral, Citric Acid.
Q1 - How do I use The Cleansing Balm as a cleanser and makeup remover?
Apply a generous amount to dry skin, massage gently to dissolve makeup, add water to emulsify, then rinse thoroughly.
Q2 - How do I use The Cleansing Balm as a mask?
Apply a generous layer to clean skin, leave for up to 20 minutes, then massage in before rinsing off.
Q3 - What ingredients make The Cleansing Balm so effective?
Key ingredients include Meadowfoam Seed Oil, Rose Geranium Essential Oil, Inca Inchi Oil, Sweet Almond Oil, Grapeseed Oil, Avocado Oil, and Shea Butter, which work together to cleanse, nourish, & hydrate the skin.
Q4 - Is The Cleansing Balm suitable for sensitive skin?
Yes, The Cleansing Balm is suitable for all skin types, including sensitive skin. Its gentle formula helps to soothe and calm the skin.
Mainland UK Delivery
| Method | Delivery Time | Cost |
| 2-3 Day Delivery | 2-3 Working Days | £3.99 |
| Free 2-3 Day Delivery | 2-3 Working Days | FREE (on orders over £25) |
| Next Day Delivery | Next Working Day | £4.99 |
| Free Next Day Delivery | Next Working Day | FREE (on orders over £50) |
For all territories please select your location or refer to our Delivery Information page.
Order Processing
All orders are processed and packed Monday through Friday, excluding Bank Holidays.
Orders placed before 3 pm GMT are processed the same day. Orders placed after 3 pm will be dispatched the next working day.
All orders include tracking and a 1-hour delivery time slot.
Returns
You can return products within 14 days of receiving your order. For more details, view our Returns Policy.
- 5 stars: 20 (100%)
- 4 stars: 0 (0%)
- 3 stars: 0 (0%)
- 2 stars: 0 (0%)
- 1 star: 0 (0%)
Absolutely love this product. Highly recommend.
Hi Leesa, thanks so much for your lovely review! We’re thrilled you love The Cleansing Balm and really appreciate the recommendation.
Luxuriously smooth to apply, with the most divine scent! This cleansing balm melts effortlessly into the skin, leaving it feeling completely clean, soft and beautifully hydrated. I love the dual-purpose formula, and it’s especially perfect for keeping skin fresh and comfortable on hot summer days. A real little skincare treat!
Hi Naomi, thank you so much for your lovely review! We're thrilled to hear you enjoy the cleansing balm and its luxurious feel. It's wonderful to know it keeps your skin feeling fresh and hydrated. We appreciate your support!
Great product, very similar to Ellemis cleansi g balm and much more affordable.
I adore this Cleanser , so rich but not greasy , game changer for me
HI Naomi,
Thank you so much for your lovely review! We are so happy to hear that you are loving our Cleansing Balm!
Kind Regards,
Sienna X Team
Beautiful balm, smells amazing
We're so happy to hear that you are pleased with our cleansing balm and we appreciate your lovely review! Kind regards, Sienna X Team.
It's gratebad always.
Hi there,
Thank you so much for your lovely feedback 😊
We’re really pleased to hear you’re happy with the product and that it’s working well for you. Your support means a lot to us and we really appreciate you taking the time to leave a review.
Kind regards,
Sienna X Team
ABSOLUTELY LOVE THIS PRODUCT.
Removes makeup, Inc. eye makeup effortlessly.
& didn't sting my eyes which I find is a problem with makeup removers.
Also left my skin feeling hydrated and smooth.
My forever product!
Now this is the best kept secret 🤫 a really beautiful natural product, feels like your giving your skin a well earned drink of loveliness absolutely beautiful. My skin feels gorgeous every time I use it thank you Sienna-x!!!!
Love this balm, a little goes a long way. Removes my waterproof mascara quickly, I reapply and leave it ion for a few mins whilst I clean my teeth, then rinse off, it amazes me how this oily formula turns milky when you add water to rinse off and how my skin feels after. Love it.
This Cleansing Balm melts my makeup off! My skin feels super soft and hydrated and I've noticed that my skin is glowing! I use this when I have a full face of makeup and it disappears with just one dab of the balm! My favourite product at the moment <3
Really like this one. Especially when removing a full face of make-up.
Love this balm , have used and tried others .. but love the Sienna X one ... I love and am super impressed with their self tan range that i thought why not try the skincare .. this balm feels and smells amazing .. and using the No 1 foundation in the uk that stays on longer than 24 hours .. I need a good cleanser that both removes foundation and cleanses .. This does the trick ... Love It ..
Biggest fan of a balm cleanser .. and have used most brands.. but this one tops them all .. removes all my make up .. then my anti aging tip double cleanse .. skin feels amazing .. i love the feel of water on my skin and using this product my skin does NOT feel dry at all .. Another 5 Stars from me .. I love it so much I have brought one for my sister in law .. as vegan friendly and has she is going through chemo has switched to all vegan friendly products ..she loves too xx Thankyou Sienna X Skincare
My new favourite go to product!
Saves me money and time as it's a great all rounder. Skin feels lovely after use
Love this product. A bit different from a liquid cleanser but feels good on the skin and smells divine. Have not been wearing make up so can't comment on removal.
The best product! And my best seller. I love this product and couldn't imagine working without it
Have tried other cleansing balms .. none as excellent as this one.. my skin has improved greatly since removing makeup with Sienna X Cleansing balm. It removes all traces of makeup and leaves the skin feeling silky. Love it Panic when it starts to run out. Order it NOW xxxxx
Beautiful product! So hydrating, removes make-up really well
One of my favourite products...melts away make up with ease and leaves my skin feeling clean and fresh






