Shipping & Delivery Information
All orders are processed and packed Monday through Friday, excluding Bank Holidays.
We aim to process all orders the same day if placed before 3 pm GMT; however, orders placed after this time will be dispatched the following working day.
In the unlikely event, you need to return or exchange something, please find our Returns, Exchanges and Refunds Policy here.
2025 CHRISTMAS DELIVERY
Last orders to get in time for Christmas will be 12pm on Friday 20th of December, these will be delivered Monday 23rd December
Orders placed after 12pm on 20th December will be processed on the 2nd of January when we return
Office shut from 2pm on Friday 20th of December until the 2nd of January
Shipping Rates
Mainland UK
| Method | Delivery Time | Cost |
| Standard Delivery | Next Working Day | £2.99 |
| Free Standard Delivery | Next Working Day | FREE over £35 |
| Place | Method | Delivery Time | Cost |
|---|---|---|---|
| Northern Ireland | Standard Delivery | 2-4 Days | £9.99 |
| Northern Ireland | Free Standard Delivery | 2-4 Days | FREE over £75 |
| British Islands (Guernsey, Isle of Man, Jersey) | Standard Delivery | 2-4 Days | £9.99 |
| British Islands (Guernsey, Isle of Man, Jersey) | Free Standard Delivery | 2-4 Days | FREE over £75 |
| Ireland | Standard International | 3-11 Days | £13.99 |
| Ireland | Free Standard International | 2-11 Days | FREE over £95 |
| Andorra | Standard Delivery | 3-17 Days | £20 |
| Austria | Standard Delivery | 3-17 Days | £20 |
| Belgium | Standard Delivery | 3-17 Days | £20 |
| Denmark | Standard Delivery | 3-17 Days | £20 |
| France | Standard Delivery | 3-17 Days | £20 |
| Germany | Standard Delivery | 3-17 Days | £20 |
| Italy | Standard Delivery | 3-17 Days | £20 |
| Monaco | Standard Delivery | 3-17 Days | £20 |
| Poland | Standard Delivery | 3-17 Days | £20 |
| Portugal | Standard Delivery | 3-17 Days | £20 |
| Slovakia | Standard Delivery | 3-17 Days | £20 |
We're Here to Help!
Contact us for more information
For more information on your return, exchange, and refund, do not hesitate to reach out!
Phone
01905 727070
contactcentre@sienna-x.co.uk
Office Hours
Monday to Thursday: 9:00 am - 5:30 pm
Friday: 9:00 am - 4:00 pm