FAQ

All orders are dispatched via DPD and a unique tracking number will be supplied upon dispatch. If your order is taking longer than usual, this could be due to the impact of Covid-19 staff shortages on courier companies. Please email contactcentre@sienna-x.co.uk or live chat with us for more help.

Orders are dispatched via DPD.

Our full returns and exchanges policy with instructions can be found here.

Find the best Self Tan product for you by completing our tailored online quiz! 

You can also shop our skincare products in relation to your skin type. This way you'll know which products work best for your skin. 

All product instructions can be found on the back of the packaging or under its web listing. For further information or specific queries, please email contactcentre@sienna-x.co.uk or live chat with us.

Yes, all Sienna X products are cruelty-free in line with British trading standards. No animals are harmed in the manufacturing of any of our products.

A full breakdown of which of our products are vegan can be viewed here.

Find a fully qualified Sienna X spray tan therapist near you using our helpful Therapist Locator here.

For information on training with us to become a qualified therapists and to purchase professional kits, please visit our professional site here.

Interested in joining the Sienna X team? Click here to see current vacancies.

There are several ways you can contact us, click here to find out how you can get into contact with us.